Reference

How fan24st Handles Your Personal Data

fan24st collects only the data we need to run your account, process deposits through JazzCash, Easypaisa, and Raast, and keep your sessions secure.

Account data handled securelyJazzCash, Easypaisa, Raast payment data protectedYour rights clearly explainedContact path always openAvailable where local law permits
fan24st How fan24st Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply consistent data-handling practices across every part of your account — from how cookies track your session to how long we keep your payment records. These four areas cover what matters most to you as an account holder.

Cookies and Session Tracking

We use cookies to keep you logged in and remember your lobby preferences. You can manage cookie settings through your browser. Disabling them may affect how your session loads.

Payment Data Retention

Deposit and withdrawal records linked to JazzCash, Easypaisa, or Raast are retained for internal verification and compliance. We do not store your wallet PIN or mobile banking credentials.

Account Security Steps

Every login triggers an OTP check sent to your registered mobile number. If you notice unrecognised activity, contact support immediately so we can lock and review your account.

Data Access and Deletion

You can request a copy of the personal data we hold, or ask us to delete your account data, by contacting support. Requests are handled subject to legal retention requirements.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Support Send your data request or privacy concern to our support email. We aim to respond within a reasonable time and handle every request specific to your account.
Live Chat Open the chat window inside your account dashboard for direct access to our support team. Useful for quick questions about what data we hold or how to update it.
Account Settings Some data changes — like your contact number linked to Easypaisa or JazzCash — can be updated directly inside your account settings without contacting support.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about data, account privacy, and how your information is used at fan24st. If your question is not here, reach out through live chat or email.

We collect your name, mobile number, date of birth, and the payment method you register — such as JazzCash or Easypaisa. We also log device and session data to secure your account.

We do not sell your data. We share only what is necessary with payment processors like Raast or Easypaisa to complete your transactions. No broader sharing happens without your consent.

Contact our support team via email or live chat and state that you are making a data access request. We will confirm your identity and respond with the data we hold on your account.

Yes. Submit a deletion request through support. We will action it subject to any legal retention obligations — for example, transaction records may need to be kept for a defined period.

All connections use SSL encryption. Payment details passed to JazzCash or Easypaisa are transmitted securely and we never store your wallet credentials or mobile banking PIN on our servers.

When your account is closed, we retain only the data we are legally required to hold. Any data beyond that requirement is removed from active systems in line with this privacy policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.